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Mortgage Assistance

If you are facing financial difficulty and have trouble paying your mortgage, there may be different options available to you depending on your situation. We will work with you to find the right option for your circumstances. Learn More

Convenient Account Access

24/7 Access To Your Loan Information

Financial Assistance

If you are facing financial difficulty and have trouble paying your mortgage, there
may be different options available for you.

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Disaster Resources

Find help if you have been impacted
by a disaster.

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Options to Avoid Foreclosure

Are financial challenges impacting your ability to make your mortgage payments? Resources are available.

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Counseling

Use our locator or call (800) 569-4287 to find job search and employment services, utilities assistance, and credit counseling in your area.

Learn More

Contact Us

To access your loan information:

Call our Automated Loan Information System from any
touch-tone phone 866-681-2264

If you have questions or concerns:

Call to speak with a Customer Service associate.

Hours of Operation


Customer Service866-681-2264

Email Addresssupport@myrateservicing.com

Guaranteed Rate, Inc. D/B/A Rate

3940 N. Ravenswood Chicago, IL 60613